Last Updated: 22 October 2026

At Suvarna Honey, we value your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains how information is collected, used, stored, and shared when you visit https://suvarnahoney.com, purchase products, create an account, or contact us.

1. Information We Collect

Depending on how you use our website, we may collect:

Personal Information

  • Full name

  • Mobile number

  • Email address

  • Billing and delivery address

  • Account login details

Order Information

  • Products purchased

  • Order history

  • Payment status and transaction references

  • Shipping and delivery details

Technical Information

  • IP address

  • Browser and device information

  • Website usage information

  • Cookies and similar technologies

When you contact us using our enquiry form, we collect the name, mobile number, and message you submit.

2. How We Use Your Information

We use personal information for legitimate business purposes, including:

  • Processing and fulfilling orders

  • Delivering products to customers

  • Sending order confirmations and delivery updates

  • Responding to enquiries and customer support requests

  • Processing cancellations, replacements, and refunds

  • Maintaining customer accounts

  • Improving website functionality and security

  • Complying with applicable legal obligations

We may send promotional communications where permitted by applicable law and, where required, with your consent.

3. Payment Information

Online payments may be handled by authorized third-party payment service providers.

Payment-related information is processed according to the security practices and privacy policies of the relevant payment providers.

We do not intend to collect or store complete payment card credentials directly on our website.

4. Cookies and Website Analytics

Our website may use cookies and similar technologies to provide essential functions, remember preferences, maintain shopping carts, improve security, and understand website usage.

Some cookies may be necessary for the website to function correctly.

Where required by applicable law, we will request appropriate consent for non-essential cookies and tracking technologies.

You may manage cookies through your browser settings or any cookie preferences offered on the website.

5. Sharing of Personal Information

We may share information with service providers when reasonably necessary to operate our business.

These may include:

  • Payment processing providers

  • Shipping and courier partners

  • Website hosting and technical service providers

  • Customer communication providers

  • Professional advisers or government authorities where legally required

We do not sell personal information to advertisers.

Service providers are expected to handle information only for authorized purposes and in accordance with applicable privacy and security obligations.

6. Data Security

We use reasonable technical and organizational measures to protect personal information from unauthorized access, alteration, disclosure, or loss.

However, no website or electronic transmission system can guarantee absolute security.

Customers should keep their account credentials confidential and contact us if they suspect unauthorized account activity.

7. Data Retention

We retain personal information only as long as reasonably necessary for the purposes for which it was collected, including order fulfilment, customer service, accounting, legal compliance, and dispute resolution.

When information is no longer required, we will delete or appropriately anonymize it, subject to applicable legal retention requirements.

8. Your Privacy Rights

Subject to applicable law, you may request information about your personal data, ask for corrections, request deletion where permitted, withdraw applicable consent, or raise a privacy-related grievance.

Certain information may need to be retained to comply with legal, tax, accounting, or other lawful obligations.

For privacy-related requests, contact us using the details below.

9. Third-Party Websites

Our website may contain links to external websites, payment providers, social media platforms, or other third-party services.

We are not responsible for the privacy practices of independently operated third-party websites.

We encourage users to review their respective privacy policies.

10. Children’s Privacy

Our website is intended for customers who are legally permitted to make purchases.

We do not knowingly seek to collect personal information directly from children without any consent or authorization required by applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, business practices, or legal requirements.

Any updates will be posted on this page with a revised effective date.

12. Contact Us

If you have questions or concerns about how your personal information is handled, please contact:

Suvarna Honey — Soubhagya Apiary

Address: 1-10, GBC Main Road, Chintalapudi Village, Ponnur Mandal, Guntur District, Andhra Pradesh – 522124, India.

Email: soubhagyaapiary@gmail.com

Phone: +91 7799981100